Before returning any products to Vanderbilt you have to obtain a Return Material Authorization (RMA) number. This RMA number will cover all kinds of product returns including warranty repair exchange, nonwarranty repairs, credit returns and advanced exchanges. To receive a RMA number, please fill in this form and send it to Vanderbilt via the SEND button.
Please note: Unauthorized returns will be returned or disposed at the customer`s cost. Only products bought directly from Vanderbilt can be claimed.
New, unused, standard production items have to be returned in the original unopened product carton.