Dear customer,


Before returning any products to Vanderbilt you have to obtain a Return Material Authorization (RMA) number. This RMA number will cover all kinds of product returns including warranty repair exchange, nonwarranty repairs, credit returns and advanced exchanges. To receive a RMA number, please fill in this form and send it to Vanderbilt via the SEND button.


Please note: Unauthorized returns will be returned or disposed at the customer`s cost. Only products bought directly from Vanderbilt can be claimed.

New, unused, standard production items have to be returned in the original unopened product carton.

Your contact information


Please be aware that this process and material is subject to Vanderbilt‘s General Terms and Conditions.
You will find a link to latest version of General Terms and Conditions below.
If you have a special customer agreement / amendment, please specify it at the end of the form.

Forwarding address for replacement or return of repaired goods

Yes, I have read and agree with the Vanderbilt's General Terms and Conditions.

Yes, I have read the Vanderbilt's General Terms and Conditions but I have a special agreement / amendment (please specify)